1

Sign up and complete onboarding

Create your Bellora account and run through the 5-minute setup wizard. You'll configure your business name, hours, services, and greeting style.

Create your account →

2

Get your Bellora phone number

Once onboarding is complete, your dedicated Bellora number will appear in your dashboard under Settings → Call Routing. Copy that number — you'll need it in the next step.

Where to find it: Dashboard → Settings → Call Routing → "Your Bellora Number"

3

Enable call forwarding on your mobile

Dial one of these codes from your business phone, replacing XXXXXXXXXX with your Bellora number (no spaces or dashes).

📱 All Australian mobiles

**61*XXXXXXXXXX#

Forwards when unanswered (recommended)

📵 When busy / on a call

**67*XXXXXXXXXX#

Forwards when your line is engaged

📵 All calls (unconditional)

**21*XXXXXXXXXX#

All calls go straight to Bellora

🔇 When unreachable

**62*XXXXXXXXXX#

Forwards when your phone is off / no signal

Pro tip: Most tradies use **61* + **67* + **62* together — so Bellora catches calls you miss for any reason.

4

Test it

Call your business number from a different phone. Bellora should pick up with your custom greeting. Check the Call Log in your dashboard to see the transcript appear in real time.

To disable forwarding later, dial ##61# (unanswered), ##67# (busy), or ##21# (unconditional) from your phone.

💡

Using a landline or VoIP number?

Call forwarding setup varies by provider. Most hosted PBX and VoIP platforms (RingCentral, 8x8, Vonage, Aussie Broadband) have call forwarding in the admin portal. Look for Hunt Groups, Overflow Routing, or No Answer Forwarding.

For Telstra Business lines, call 132 000 and ask to enable Remote Call Forwarding to your Bellora number.

Set Up Call Forwarding
to Your Bellora Receptionist

Ready to stop missing calls?

Set Up Call Forwardingto Your Bellora Receptionist

Ready to stop missing calls?

Set Up Call Forwarding
to Your Bellora Receptionist